DataFlair experienced a major incident on May 6, 2026 affecting Xeon Virtual Servers, lasting 1d 2h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified May 06, 2026, 09:48 AM UTC
The host xeon01 is currently experiencing issues related to the IP subnets used at the firstcolo FRA4 location. As a result, there may currently be limitations regarding the provisioning or reachability of certain systems. We are already in direct contact with our upstream provider and are actively working on resolving the incident. Further updates will follow as soon as more information becomes available.
- resolved May 07, 2026, 12:00 PM UTC
All affected servers are now fully reachable again via their assigned IP addresses. The issue related to the subnets used at the firstcolo FRA4 location has been resolved. We continue to monitor the situation to ensure ongoing stability.