Datadog Integration incident

Google Chat commands are not responsive

Notice Resolved View vendor source →

Datadog Integration experienced a notice incident on August 13, 2025 affecting Google Apps Hangouts, lasting 1d 3h. The incident has been resolved; the full update timeline is below.

Started
Aug 13, 2025, 02:05 PM UTC
Resolved
Aug 14, 2025, 05:45 PM UTC
Duration
1d 3h
Detected by Pingoru
Aug 13, 2025, 02:05 PM UTC

Affected components

Google Apps Hangouts

Update timeline

  1. investigating Aug 13, 2025, 02:05 PM UTC

    We are currently investigating an issue with Google Chat commands. Notifications are being sent but customers are unable to set up new handles at this time.

  2. identified Aug 13, 2025, 02:27 PM UTC

    This is now impacting notifications in our US5 and AP1 datacenters. We are rolling back the change that impacted this integration.

  3. resolved Aug 14, 2025, 05:45 PM UTC

    Google chat commands should now be working. Notifications stopped in US5 and AP1 for about 10 minutes yesterday and were resent shortly after.