Datadog Integration incident

Upstream OpenAI API instability may result in delayed metrics

Datadog Integration experienced a notice incident on September 13, 2025, lasting 37d 9h. The incident has been resolved; the full update timeline is below.

Started: Sep 13, 2025, 02:01 AM UTC
Resolved: Oct 20, 2025, 11:16 AM UTC
Duration: 37d 9h
Detected by Pingoru: Sep 13, 2025, 02:01 AM UTC

Update timeline

investigating Sep 13, 2025, 02:01 AM UTC

We are investigating an issue with OpenAI API not returning any data. OpenAI metrics may be delayed as a result.
identified Sep 15, 2025, 04:05 PM UTC

Upstream instability is persisting, and will affect any customer using a project-scoped API key for the OpenAI integration. Project-scoped API keys have been deprecated for Datadog's OpenAI integration, and we recommend transitioning to an admin-scoped API key instead.
resolved Oct 20, 2025, 11:16 AM UTC

This incident has been resolved.