Datadog Integration incident
Several Web Integrations affected due to Vendors' outage in US1-east
Datadog Integration experienced a minor incident on October 20, 2025 affecting Slack and PagerDuty Notification Delivery and 1 more component, lasting 1d 9h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Oct 20, 2025, 09:31 AM UTC
AWS US1-east data center has internal issues resulting in several impacted integrations with vendors. Affected vendors and their integrations with us: Metrics integrations: - Sendgrid - Salesforce - Godaddy - DBT Cloud Logs integrations: - Twilio - Jump Cloud - Sophos - Atlassian - Klaviyo - Trend Micro - Genesys Notification integrations: - Opsgenie - Pagerduty - Victorops - Webhooks - Jira - BigPanda - ServiceNow
- monitoring Oct 20, 2025, 10:28 AM UTC
AWS U1-east data center has been degraded and some integrations has been able to slowly recover. Those vendors that are still suffering an impact, and consequently, our integrations: - Atlassian (including Jira and Confluence products) - Klaviyo
- monitoring Oct 20, 2025, 04:58 PM UTC
We are continuing to monitor for any further issues.
- monitoring Oct 20, 2025, 05:55 PM UTC
We are continuing to monitor for any further issues.
- monitoring Oct 20, 2025, 07:19 PM UTC
We are continuing to monitor for any further issues.
- resolved Oct 21, 2025, 07:23 PM UTC
This incident has been resolved.