Datadog Integration incident

Jira & Confluence Audit Records, Zoom Activity Logs integrations are failing

Minor Resolved View vendor source →

Datadog Integration experienced a minor incident on October 21, 2025, lasting 1d 5h. The incident has been resolved; the full update timeline is below.

Started
Oct 21, 2025, 07:18 PM UTC
Resolved
Oct 23, 2025, 12:25 AM UTC
Duration
1d 5h
Detected by Pingoru
Oct 21, 2025, 07:18 PM UTC

Update timeline

  1. investigating Oct 21, 2025, 07:18 PM UTC

    This could affect logs and cloud SIEM customers who rely on such integrations. We are reaching out to Atlassian to resolve this issue.

  2. identified Oct 22, 2025, 03:18 PM UTC

    We have identified an issue with the Jira & Confluence Audit Records, and Zoom Activity Logs integrations. As a result of this issue, affected customers might see log data gaps which could also affect Cloud SIEM rules relying on this data. We are working with the different vendors to resolve this issue and fix the data collection.

  3. resolved Oct 23, 2025, 12:25 AM UTC

    We have localized the issue to an authorization token expiration and have communicated resolution steps to the small subset of customers who have been impacted.