Datacake incident

Delay in delivery of webhooks

Minor Resolved View vendor source →

Datacake experienced a minor incident on November 28, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Nov 28, 2023, 09:24 AM UTC
Resolved
Nov 28, 2023, 09:24 AM UTC
Duration
Detected by Pingoru
Nov 28, 2023, 09:24 AM UTC

Update timeline

  1. resolved Nov 28, 2023, 09:24 AM UTC

    Type: Incident Duration: 14 hours and 37 minutes Affected Components: Web Application, MQTT Server, White Label, Reports Nov 28, 12:52:24 GMT+0 - Identified - We have identified the issue and are working on the implementation of a fix. Until then, outgoing webhooks might still be delivered late. Nov 29, 00:01:00 GMT+0 - Resolved - The issue has been resolved and all webhooks have been delivered. Sorry for any inconvenience this might have caused. Nov 28, 09:24:00 GMT+0 - Investigating - We are currently investigating an increased delay in the processing of webhooks, that can also cause other parts of the system to slow down.