Datacake experienced a minor incident on April 29, 2024, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Apr 29, 2024, 10:51 AM UTC
Type: Incident Duration: 23 hours and 39 minutes Affected Components: Web Application Apr 29, 10:51:04 GMT+0 - Investigating - We are investigating increased latencies with the API. Apr 30, 10:30:26 GMT+0 - Resolved - Our team has successfully implemented optimizations and fine-tuned our infrastructure, resulting in improved performance and reduced latencies. We continue to closely monitor the situation to ensure stability. If you encounter any further issues or have questions, please don't hesitate to reach out to our support team for assistance. Apr 29, 11:46:37 GMT+0 - Monitoring - The situation has stabilized. We are still investigating a small percentage of requests with unusual latencies and / or timeouts.