DAT Freight & Analytics incident

Some DAT products are impacted by Windows Crowdstrike issue

Minor Resolved View vendor source →

DAT Freight & Analytics experienced a minor incident on July 19, 2024 affecting RateView and CarrierWatch and 1 more component, lasting 7h 26m. The incident has been resolved; the full update timeline is below.

Started
Jul 19, 2024, 07:36 AM UTC
Resolved
Jul 19, 2024, 03:03 PM UTC
Duration
7h 26m
Detected by Pingoru
Jul 19, 2024, 07:36 AM UTC

Affected components

RateViewCarrierWatchOnBoardDirectory

Update timeline

  1. investigating Jul 19, 2024, 07:36 AM UTC

    Customers are currently experiencing slowness and intermittent disconnection during the login process for some of the DAT products. Our engineering team is actively working to resolve them. We will provide an update as soon as we have further information.

  2. identified Jul 19, 2024, 08:47 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jul 19, 2024, 08:55 AM UTC

    We are continuing to work on a fix for this issue.

  4. identified Jul 19, 2024, 10:55 AM UTC

    We are continuing to work on a fix for this issue.

  5. monitoring Jul 19, 2024, 11:25 AM UTC

    DAT products were affected overnight by Microsoft Windows Crowdstrike outage. Our Engineers have identified and fixed the issue. Thank you for your patience. We are sorry for any inconvenience this may have caused.

  6. resolved Jul 19, 2024, 03:03 PM UTC

    This incident has been resolved.