DAT Freight & Analytics incident

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Critical Resolved View vendor source →

DAT Freight & Analytics experienced a critical incident on August 21, 2024 affecting Keypoint, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Aug 21, 2024, 11:23 AM UTC
Resolved
Aug 22, 2024, 12:18 PM UTC
Duration
1d
Detected by Pingoru
Aug 21, 2024, 11:23 AM UTC

Affected components

Keypoint

Update timeline

  1. investigating Aug 21, 2024, 11:23 AM UTC

    We are currently experiencing an unexpected interruption of service in Keypoint. Engineers are working to restore service as soon as possible. We appreciate your business and sincerely apologize for the inconvenience.

  2. identified Aug 21, 2024, 08:01 PM UTC

    Our engineers have identified the issue impacting our DAT Broker TMS customers and are actively working on a resolution. We will provide updates as soon as we have more information.

  3. monitoring Aug 22, 2024, 10:05 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 22, 2024, 12:18 PM UTC

    This incident has been resolved.