DAT Freight & Analytics incident
Some DAT Products are temporarily unavailable.
DAT Freight & Analytics experienced a major incident on November 25, 2024 affecting RateView and CarrierWatch and 1 more component, lasting 1h 59m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 25, 2024, 04:07 PM UTC
We are currently investigating an issue that began around 8:30 AM CDT. Our team is actively working to determine the root cause and assess the scope of impact. Efforts to restore normal functionality are underway, and we will provide updates as progress is made. Thank you for your patience.
- investigating Nov 25, 2024, 04:25 PM UTC
We are continuing to investigate this issue.
- investigating Nov 25, 2024, 04:27 PM UTC
We are experiencing an outage effecting most DAT products and services. On-call engineers have been contacted and are currently working to resolve the issue. At this time, you will be unable to log into the listed products. We will provide updates as soon as they are made available to us.
- identified Nov 25, 2024, 04:44 PM UTC
Our team is actively investigating the current issue. We have identified a probable root cause and are working diligently to restore service.
- monitoring Nov 25, 2024, 05:20 PM UTC
We have implemented a fix to mitigate the problem and we are actively monitoring services and their availability.
- resolved Nov 25, 2024, 06:25 PM UTC
The issue has been resolved, and services have been restored. We are actively monitoring the services to ensure stability. We sincerely apologize for any inconvenience caused and appreciate your patience during this time.