Dash0 experienced a minor incident on July 17, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jul 17, 2026, 05:27 PM UTC
Status: Investigating Starting 18:45 CEST we are experiencing a data ingestion outage in eu-west-1 region. We are already working on recovery. Affected components AWS - Ireland (eu-west-1) (Full outage)
- monitoring Jul 17, 2026, 05:51 PM UTC
Status: Monitoring Ingestion pipeline has been stabilized and we are monitoring recovery Affected components AWS - Ireland (eu-west-1) (Degraded performance)
- monitoring Jul 17, 2026, 06:35 PM UTC
Status: Monitoring All ingestion systems are operational again and we keep monitoring the situation. The root cause of the incident was malformed data that was bypassing our ingestion protection layer. This subsequently overloaded and crashed a critical shared infrastructure part, which was impacting ingestion and processing. Some data has been rejected at the edge between 18:45 and 19:27 CEST. Affected components AWS - Ireland (eu-west-1) (Operational)
- resolved Jul 17, 2026, 07:42 PM UTC
Status: Resolved All system remain stable. We are resolving the incident Affected components AWS - Ireland (eu-west-1) (Operational)