Dalenys incident

Incident Cockpit affichage transaction indisponible / Transactions display unavailable

Dalenys experienced a minor incident on May 21, 2026 affecting Dashboard / Cockpit / Extranet / Reporting, lasting 47m. The incident has been resolved; the full update timeline is below.

Started: May 21, 2026, 12:49 PM UTC
Resolved: May 21, 2026, 01:37 PM UTC
Duration: 47m
Detected by Pingoru: May 21, 2026, 12:49 PM UTC

Affected components

Dashboard / Cockpit / Extranet / Reporting

Update timeline

investigating May 21, 2026, 12:49 PM UTC

FR Nous avons identifié un problème d'affichage des transactions sur notre Cockpit avec un décalage d'environ une heure. Aucun impact transactionnel n'est identifié. L'incident est en cours d'analyse. EN We have identified an issue affecting the display of transactions on our Cockpit, with a delay of approximately one hour. No impact on the processing. An investigation is in progress.
monitoring May 21, 2026, 01:15 PM UTC

FR L'affichage des transactions est revenue à la normale. Nous continuons de monitorer le service. EN Transaction display has returned to normal. We will continue to monitor the service.
resolved May 21, 2026, 01:37 PM UTC

This incident has been resolved.