Dalenys incident
INCIDENT PROCESSING | Perturbations plateforme de paiement / Payment platform disruptions
Dalenys experienced a notice incident on October 31, 2025 affecting Processing e-commerce / E-commerce processing, lasting 12h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Processing e-commerce / E-commerce processing
Update timeline
- monitoring Oct 31, 2025, 12:42 AM UTC
FR Nous avons identifié des difficultés sur la plateforme de paiement entre 00h40 et 00h41. L’incident est désormais résolu et la situation est stabilisée. EN We have identified difficulties on the payment platform between 12:40am and 12:41am. The issue has now been resolved and the situation is stable.
- resolved Oct 31, 2025, 01:02 PM UTC
This incident has been resolved.