DailyPay experienced a major incident on October 20, 2022 affecting Add Bank Account and CYCLE and 1 more component, lasting 20m. The incident has been resolved; the full update timeline is below.
Affected components
Add Bank AccountCYCLEDailyPay WebsiteInstant Debit Card TransfersInstant Bank Account TransfersWeb AppPartner PortalAdd Debit CardMobile AppNext Day Transfers
Update timeline
- identified Oct 20, 2022, 02:09 PM UTC
Systems are experiencing intermittent latency, and we’re working quickly to fix it. We will continue to provide updates as we have them.
- identified Oct 20, 2022, 02:09 PM UTC
The issue has been identified and a fix is being implemented. We're still working to get back up and running. Check back here for updates. We truly appreciate your patience.
- monitoring Oct 20, 2022, 02:16 PM UTC
We've fixed it! We'll continue to monitor until we are sure everything has been resolved.
- resolved Oct 20, 2022, 02:30 PM UTC
We’re back! Systems are available for all users again. Thanks for bearing with us.