DailyPay experienced a major incident on December 12, 2022 affecting Partner Portal, lasting 43m. The incident has been resolved; the full update timeline is below.
Affected components
Partner Portal
Update timeline
- investigating Dec 12, 2022, 05:40 PM UTC
The ability to access the Partner Portal is unexpectedly unavailable to some partners, and we’re working quickly to fix it. We will continue to provide updates as we have them.
- identified Dec 12, 2022, 06:13 PM UTC
The issue has been identified and a fix is being implemented. We're still working to get back up and running. Check back here for updates. We truly appreciate your patience.
- monitoring Dec 12, 2022, 06:13 PM UTC
We've fixed it! We'll continue to monitor until we are sure everything has been resolved.
- resolved Dec 12, 2022, 06:23 PM UTC
We’re back! The ability to use the Partner Portal is now available to all partners again. Thanks for bearing with us.