DailyPay experienced a major incident on April 11, 2023 affecting DailyPay Website and Phone Support and 1 more component, lasting 23m. The incident has been resolved; the full update timeline is below.
Affected components
DailyPay WebsitePhone SupportWeb AppPartner PortalMobile AppDailyPay API
Update timeline
- investigating Apr 11, 2023, 10:57 PM UTC
Multiple DailyPay services may be unavailable to some users, and we’re working quickly to fix it. We will continue to provide updates as we have them.
- monitoring Apr 11, 2023, 11:17 PM UTC
We've fixed it! We'll continue to monitor until we are sure everything has been resolved.
- resolved Apr 11, 2023, 11:20 PM UTC
We’re back! [List of affected components] are available for all users again. Thanks for bearing with us.