DailyPay experienced a major incident on June 13, 2023 affecting Instant Debit Card Transfers and Instant Bank Account Transfers and 1 more component, lasting 2h 27m. The incident has been resolved; the full update timeline is below.
Affected components
Instant Debit Card TransfersInstant Bank Account TransfersDailyPay API
Update timeline
- investigating Jun 13, 2023, 07:22 PM UTC
DailyPay services stated may be unavailable to some users. We will continue to provide updates as we have them.
- identified Jun 13, 2023, 07:46 PM UTC
We have been informed of an external outage with AWS affecting our users' ability to complete DailyPay transfers. They are actively working to resolve this issue, and we hope to be back online soon.
- monitoring Jun 13, 2023, 09:26 PM UTC
The issue has been mitigated. We'll continue to monitor until we are sure everything has been resolved.
- resolved Jun 13, 2023, 09:50 PM UTC
We’re back! DailyPay is available for all users again.