DailyPay experienced a critical incident on October 4, 2023 affecting Mobile App, lasting 1h 22m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 04, 2023, 01:00 AM UTC
We are currently investigating an issue causing instant payment transactions to fail. We are urgently working to resolve this issue. Thank you for your patience.
- investigating Oct 04, 2023, 01:20 AM UTC
We are investigating a possible outage with an AWS API Gateway. We appreciate your patience while we work to resolve the issue.
- investigating Oct 04, 2023, 01:52 AM UTC
We are continuing to investigate this issue.
- monitoring Oct 04, 2023, 01:54 AM UTC
AWS has reported that they have restored service and Instant Transfers are functioning as expected. DailyPay resolution teams will continue to monitor for a short time.
- resolved Oct 04, 2023, 02:23 AM UTC
This incident has been resolved. Thank you for your patience and we apologize for any inconvenience.