DailyPay experienced a major incident on December 6, 2023 affecting Add Bank Account and DailyPay Website and 1 more component, lasting 1h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Add Bank AccountDailyPay WebsiteWeb AppPartner PortalAdd Debit CardMobile AppAutomatic SavingsWeekly PayDailyPay Chat WidgetAccount Management
Update timeline
- investigating Dec 06, 2023, 01:44 PM UTC
DailyPay may be unavailable to some users, and we’re working quickly to fix it. We will continue to provide updates as we have them.
- investigating Dec 06, 2023, 01:47 PM UTC
We are continuing to investigate this issue.
- identified Dec 06, 2023, 02:22 PM UTC
The issue has been identified and a fix is being implemented. We're still working to get back up and running. Check back here for updates. We truly appreciate your patience.
- monitoring Dec 06, 2023, 02:45 PM UTC
We've fixed it! We'll continue to monitor until we are sure everything has been resolved.
- resolved Dec 06, 2023, 02:59 PM UTC
We’re back! DailyPay is available for all users again. Thanks for bearing with us.