DailyPay incident

Multiple Services experiencing Partial Interruption

Minor Resolved View vendor source →

DailyPay experienced a minor incident on September 17, 2024 affecting Web App and Partner Portal and 1 more component, lasting 4h 13m. The incident has been resolved; the full update timeline is below.

Started
Sep 17, 2024, 11:54 AM UTC
Resolved
Sep 17, 2024, 04:08 PM UTC
Duration
4h 13m
Detected by Pingoru
Sep 17, 2024, 11:54 AM UTC

Affected components

Web AppPartner PortalMobile AppDailyPay APIDailyPay Card

Update timeline

  1. investigating Sep 17, 2024, 11:54 AM UTC

    DailyPay may be unavailable to some users, and we’re working quickly to fix it. We will continue to provide updates as we have them.

  2. identified Sep 17, 2024, 12:23 PM UTC

    The issue has been identified. We're still working to get back up and running. Check back here for updates. We truly appreciate your patience.

  3. identified Sep 17, 2024, 01:26 PM UTC

    The issue has been identified. We're still working to get back up and running. Check back here for updates. We truly appreciate your patience.

  4. identified Sep 17, 2024, 01:58 PM UTC

    We are continuing to work on a fix for this issue. Check back here for updates. We truly appreciate your patience.

  5. identified Sep 17, 2024, 02:37 PM UTC

    We are continuing to work on a fix for this issue. Check back here for updates. We truly appreciate your patience.

  6. identified Sep 17, 2024, 03:29 PM UTC

    We are continuing to work on a fix for this issue. Check back here for updates. We truly appreciate your patience.

  7. monitoring Sep 17, 2024, 03:56 PM UTC

    We've fixed it! We'll continue to monitor until we are sure everything has been resolved.

  8. resolved Sep 17, 2024, 04:08 PM UTC

    We’re back! DailyPay is available for all users again. Thanks for bearing with us.