Daily incident

Call Telemetry degraded

Minor Resolved View vendor source →

Daily experienced a minor incident on September 2, 2021 affecting Dashboard, lasting 1d 4h. The incident has been resolved; the full update timeline is below.

Started
Sep 02, 2021, 01:49 PM UTC
Resolved
Sep 03, 2021, 06:47 PM UTC
Duration
1d 4h
Detected by Pingoru
Sep 02, 2021, 01:49 PM UTC

Affected components

Dashboard

Update timeline

  1. identified Sep 02, 2021, 01:49 PM UTC

    We have identified a problem with our call telemetry data repository and are working on a fix. Telemetry data from some calls may not appear in the dashboard. Audio and video call experiences are not impacted.

  2. monitoring Sep 03, 2021, 03:03 AM UTC

    A resolution has been implemented and telemetry data from ongoing calls should appear in the dashboard.

  3. resolved Sep 03, 2021, 06:47 PM UTC

    We have confirmed that call telemetry data is flowing nominally into the data repository.