Daily incident

Issues with inbound phone calls

Minor Resolved View vendor source →
Started
Mar 23, 2026, 08:18 PM UTC
Resolved
Mar 23, 2026, 09:16 PM UTC
Duration
58m
Detected by Pingoru
Mar 23, 2026, 08:18 PM UTC

Affected components

SIP/PSTN

Update timeline

  1. investigating Mar 23, 2026, 08:18 PM UTC

    We're investigating elevated error rates for incoming PSTN/SIP calls.

  2. investigating Mar 23, 2026, 08:29 PM UTC

    SignalWire has identified an issue causing problems with incoming and outgoing PSTN/SIP calls for Daily customers. If you're making dialout calls, you may see an error that says "DialOut stopped: Remote busy or Remote did not answer or Remote ended the call". If you're using dialin, you may hear a message that says "the number you have dialed is not configured correctly and cannot receive calls" or something similar.

  3. monitoring Mar 23, 2026, 08:31 PM UTC

    It seems that SignalWire has resolved their issue. We're monitoring for any other problems.

  4. resolved Mar 23, 2026, 09:16 PM UTC

    This incident has been resolved. We're still collecting more information on the root cause here; we'll update this status post when we have more info.

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