Daily incident
Intermittent issues starting cloud recordings and livestreams
Daily experienced a major incident on November 29, 2022 affecting API and Recording/Live Streaming, lasting 3h 29m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 29, 2022, 01:17 PM UTC
We are experiencing an issue where customers attempting to start livestreams or cloud recordings are intermittently receiving a temporarily-unavailable error.
- identified Nov 29, 2022, 01:25 PM UTC
We have identified the issue and are currently testing a fix.
- monitoring Nov 29, 2022, 02:03 PM UTC
We have pushed a fix to production and are currently monitoring the situation.
- monitoring Nov 29, 2022, 02:04 PM UTC
Daily’s auto scaling system experienced a failure to communicate with some internal services, preventing it from adding capacity for cloud recording and live streaming quickly enough to keep up with demand. We resolved the issue, and we're monitoring platform operations to ensure that everything has returned to normal.
- resolved Nov 29, 2022, 04:46 PM UTC
This incident has been resolved.