Daily incident

Issues connecting to calls.

Critical Resolved View vendor source →

Daily experienced a critical incident on February 6, 2023 affecting API and Core Call Experience and 1 more component, lasting 2h 32m. The incident has been resolved; the full update timeline is below.

Started
Feb 06, 2023, 03:01 PM UTC
Resolved
Feb 06, 2023, 05:33 PM UTC
Duration
2h 32m
Detected by Pingoru
Feb 06, 2023, 03:01 PM UTC

Affected components

APICore Call ExperienceRecording/Live Streaming

Update timeline

  1. investigating Feb 06, 2023, 03:01 PM UTC

    We're investigating an issue preventing some users from connecting to calls.

  2. identified Feb 06, 2023, 03:21 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Feb 06, 2023, 03:23 PM UTC

    We have identified the issue and are applying a fix.

  4. monitoring Feb 06, 2023, 04:08 PM UTC

    A fix has been applied and we are monitoring to be sure that all underlying issues are resolved.

  5. resolved Feb 06, 2023, 05:33 PM UTC

    This incident has been resolved.