Daily experienced a minor incident on March 13, 2023 affecting Core Call Experience, lasting 2h 34m. The incident has been resolved; the full update timeline is below.
Affected components
Core Call Experience
Update timeline
- investigating Mar 13, 2023, 08:36 PM UTC
We're investigating reports of problems when trying to join calls.
- monitoring Mar 13, 2023, 08:46 PM UTC
We've identified an issue that was causing some users to receive an error when trying to join a call. Affected users would see an error in the console starting with "web socket connection failed". We've rolled back a platform update from earlier today, and the errors have stopped. We're still diagnosing the problem with the platform update, but operations are back to normal.
- resolved Mar 13, 2023, 11:10 PM UTC
This incident has been resolved.