Daily experienced a minor incident on November 9, 2021 affecting Core Call Experience, lasting 3h 22m. The incident has been resolved; the full update timeline is below.
Affected components
Core Call Experience
Update timeline
- identified Nov 09, 2021, 01:53 AM UTC
AWS is experiencing intermittent Internet connectivity issues in the South America - Brazil region. Users may experience a degraded experience connecting to audio and video calls in the region. Connecting to calls may take longer, and users in the region may connect to a server in another region until connectivity returns to normal.
- monitoring Nov 09, 2021, 01:56 AM UTC
Connectivity issues in the South America - Brazil region have been resolved. We are continuing to monitor the situation.
- resolved Nov 09, 2021, 04:38 AM UTC
This incident has been resolved.