Daily experienced a minor incident on October 30, 2024 affecting Recording/Live Streaming, lasting 2h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Recording/Live Streaming
Update timeline
- identified Oct 30, 2024, 06:59 PM UTC
We've identified an issue causing some recordings to fail to start, specifically in the Oracle Cloud San Jose region. We've already made some infrastructure changes that should be routing new recording requests to other regions. If you've seen a recording fail to start, you can try starting it again using daily-js or the REST API. We'll keep you posted on our progress resolving the issue.
- resolved Oct 30, 2024, 09:03 PM UTC
We're still making a few small infrastructure changes, but our internal metrics have been back at normal levels for some time.