Daily experienced a minor incident on June 12, 2025 affecting Dashboard and Core Call Experience, lasting 2h 51m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 12, 2025, 06:39 PM UTC
Daily is being affected by widespread internet outages in authentication services. This is currently affecting our ability to collect or view some call metrics. We'll post more as soon as we have more information.
- identified Jun 12, 2025, 06:56 PM UTC
This appears to be related to the Google Cloud outage posted here: https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW We'll post here as we learn more.
- identified Jun 12, 2025, 08:06 PM UTC
We're seeing some increases in response time from our internal API endpoint that returns connection information to daily-js. This may be causing "room lookup timed out" errors for users attempting to join calls. We believe this is related to the ongoing GCP incident.
- identified Jun 12, 2025, 08:49 PM UTC
We had a brief spike in response time, but platform operations appear normal since approximately 20:05 UTC. We're continuing to monitor for any follow-on effects, and we'll leave this status post open until various upstream providers close their respective status incidents.
- resolved Jun 12, 2025, 09:47 PM UTC
This incident has been resolved.