Cypress incident

Services issues due to upstream networking outages

Major Resolved View vendor source →

Cypress experienced a major incident on November 18, 2025 affecting Cloud, lasting 2h 8m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 12:48 PM UTC
Resolved
Nov 18, 2025, 02:57 PM UTC
Duration
2h 8m
Detected by Pingoru
Nov 18, 2025, 12:48 PM UTC

Affected components

Cloud

Update timeline

  1. investigating Nov 18, 2025, 12:48 PM UTC

    We are seeing impacts of an upstream provider (Cloudflare) impacting our services.

  2. identified Nov 18, 2025, 01:11 PM UTC

    Marking this as Identified as the cause is known (upstream networking outages). We have confirmed the partial nature of this outage impacting our customers.

  3. resolved Nov 18, 2025, 02:57 PM UTC

    This incident has been resolved.