Cypress incident

Experiencing Upstream Provider Issues

Major Resolved View vendor source →

Cypress experienced a major incident on November 18, 2025 affecting Cloud and Test Recording and 1 more component, lasting 1h 22m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 04:34 PM UTC
Resolved
Nov 18, 2025, 05:57 PM UTC
Duration
1h 22m
Detected by Pingoru
Nov 18, 2025, 04:34 PM UTC

Affected components

CloudTest RecordingAuthenticationBillingIntegrationsDownloadDocumentationAnalyticsUpstream Service ProviderAccessibility

Update timeline

  1. identified Nov 18, 2025, 04:34 PM UTC

    We're still experiencing intermittent issues with upstream providers

  2. monitoring Nov 18, 2025, 05:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 18, 2025, 05:57 PM UTC

    This incident has been resolved.