CyberLynk incident

MKE1 Upstream Provider Outage (Lumen)

Minor Resolved View vendor source →

CyberLynk experienced a minor incident on November 30, 2023 affecting MKE1 - Lumen, lasting 1h 55m. The incident has been resolved; the full update timeline is below.

Started
Nov 30, 2023, 03:10 PM UTC
Resolved
Nov 30, 2023, 05:05 PM UTC
Duration
1h 55m
Detected by Pingoru
Nov 30, 2023, 03:10 PM UTC

Affected components

MKE1 - Lumen

Update timeline

  1. identified Nov 30, 2023, 03:10 PM UTC

    One of our upstream providers (Lumen) in our Milwaukee data center is experiencing an intermittent outage and is working on identifying the cause. This outage may cause some temporary packet loss for some customers while traffic is being rerouted to our other providers.

  2. monitoring Nov 30, 2023, 04:22 PM UTC

    Traffic over this provider has been stable for over an hour, and we are currently awaiting a final all-clear from the provider.

  3. resolved Nov 30, 2023, 05:05 PM UTC

    This incident has been resolved.