CyberLynk experienced a major incident on March 29, 2024 affecting Voice Over IP Services (MKE1), lasting 4h 25m. The incident has been resolved; the full update timeline is below.
Affected components
Voice Over IP Services (MKE1)
Update timeline
- investigating Mar 29, 2024, 07:01 PM UTC
Our engineers are investigating an outage with one of our FreePBX Hosting VPS nodes (OVS) that is affecting a small number of customers. We will provide an update shortly.
- identified Mar 29, 2024, 07:42 PM UTC
The issue has been identified and our engineers are working on implementing a fix.
- identified Mar 29, 2024, 09:37 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Mar 29, 2024, 10:41 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Mar 29, 2024, 10:42 PM UTC
We are continuing to monitor for any further issues.
- resolved Mar 29, 2024, 11:27 PM UTC
This incident has been resolved.