CyberLynk incident

MKE1 Upstream Provider Outage (Lumen)

Minor Resolved View vendor source →

CyberLynk experienced a minor incident on April 30, 2024 affecting MKE1 Core Datacenter Infrastructure, lasting 1h 49m. The incident has been resolved; the full update timeline is below.

Started
Apr 30, 2024, 03:36 PM UTC
Resolved
Apr 30, 2024, 05:26 PM UTC
Duration
1h 49m
Detected by Pingoru
Apr 30, 2024, 03:36 PM UTC

Affected components

MKE1 Core Datacenter Infrastructure

Update timeline

  1. identified Apr 30, 2024, 03:36 PM UTC

    One of our upstream providers (Lumen) in our Milwaukee data center is experiencing an outage and we are engaging them to address the issue. This outage may cause some temporary packet loss for some customers while traffic is being rerouted to our other providers.

  2. monitoring Apr 30, 2024, 04:19 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 30, 2024, 05:26 PM UTC

    This incident has been resolved.