CyberLynk experienced a major incident on August 12, 2024 affecting Voice Over IP Services (MKE1), lasting 14m. The incident has been resolved; the full update timeline is below.
Affected components
Voice Over IP Services (MKE1)
Update timeline
- investigating Aug 12, 2024, 11:25 AM UTC
Our engineers are investigating an outage with one of our FreePBX Hosting VPS nodes that is affecting a small number of customers. We will provide an update shortly.
- identified Aug 12, 2024, 11:30 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 12, 2024, 11:32 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 12, 2024, 11:39 AM UTC
This incident has been resolved.