CyberLynk incident

MKE1 FreePBX VPS Node Outage

Major Resolved View vendor source →

CyberLynk experienced a major incident on August 25, 2024 affecting Voice Over IP Services (MKE1), lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Aug 25, 2024, 05:00 AM UTC
Resolved
Aug 25, 2024, 05:19 AM UTC
Duration
19m
Detected by Pingoru
Aug 25, 2024, 05:00 AM UTC

Affected components

Voice Over IP Services (MKE1)

Update timeline

  1. investigating Aug 25, 2024, 05:00 AM UTC

    Our engineers are investigating an outage with one of our FreePBX Hosting VPS nodes that is affecting a small number of customers. We will provide an update shortly.

  2. identified Aug 25, 2024, 05:09 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 25, 2024, 05:12 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 25, 2024, 05:19 AM UTC

    This incident has been resolved.