CyberLynk experienced a minor incident on October 9, 2024 affecting MKE1 Core Datacenter Infrastructure, lasting 3h 7m. The incident has been resolved; the full update timeline is below.
Affected components
MKE1 Core Datacenter Infrastructure
Update timeline
- identified Oct 09, 2024, 04:48 PM UTC
One of our upstream providers (Lumen) in our Milwaukee data center is experiencing occasional packet loss and latency, and we are engaging them to address the issue. This outage may cause some temporary packet loss for some customers while traffic is being rerouted to our other providers.
- resolved Oct 09, 2024, 07:56 PM UTC
This incident has been resolved.