CyberLynk incident

FreePBXHosting Dedicated Server Partial Outage / Packet Loss

Major Resolved View vendor source →

CyberLynk experienced a major incident on January 13, 2025 affecting Voice Over IP Services (MKE1) and Voice Over IP Services (PHX1), lasting 1h 15m. The incident has been resolved; the full update timeline is below.

Started
Jan 13, 2025, 02:51 PM UTC
Resolved
Jan 13, 2025, 04:07 PM UTC
Duration
1h 15m
Detected by Pingoru
Jan 13, 2025, 02:51 PM UTC

Affected components

Voice Over IP Services (MKE1)Voice Over IP Services (PHX1)

Update timeline

  1. investigating Jan 13, 2025, 02:51 PM UTC

    Our NOC is investigating a partial outage affecting a portion of our FreePBXHosting dedicated server network. VPS and managed servers are not impacted.

  2. monitoring Jan 13, 2025, 03:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 13, 2025, 04:07 PM UTC

    This incident has been resolved.