CyberLynk experienced a minor incident on February 8, 2025 affecting PHX1 Core Datacenter Infrastructure, lasting 2h 31m. The incident has been resolved; the full update timeline is below.
Affected components
PHX1 Core Datacenter Infrastructure
Update timeline
- investigating Feb 08, 2025, 09:54 PM UTC
Our monitoring has detected packet loss occurring with traffic to our PHX1 data center via Cogent. Network engineers have been assigned and are investigating.
- monitoring Feb 08, 2025, 10:22 PM UTC
Our NOC has engaged our upstream provider and we are seeing latency returning to normal. We are continuing to monitor the results.
- resolved Feb 09, 2025, 12:26 AM UTC
Our NOC has removed the impacted provider from service until the issue is fully resolved, and it will be added back with no impact at a later time.