CyberLynk experienced a minor incident on May 12, 2025 affecting MKE1 - Lumen, lasting 23m. The incident has been resolved; the full update timeline is below.
Affected components
MKE1 - Lumen
Update timeline
- identified May 12, 2025, 08:42 PM UTC
One of our upstream providers in our Milwaukee data center is experiencing an outage and we are engaging them to address the issue. This outage may cause some temporary packet loss for some customers while traffic is being rerouted to our other providers.
- monitoring May 12, 2025, 08:49 PM UTC
The outage has been resolved, and our team will work with the provider to determine the cause of the issue and continue monitoring for stability.
- resolved May 12, 2025, 09:05 PM UTC
This incident has been resolved.