CyberFOX experienced a major incident on June 10, 2025 affecting Heroku Platform for AutoElevate and Admin Portal, lasting 22h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Jun 10, 2025, 03:02 PM UTC
Company & Location merging is currently not available due to an upstream provider issue. All other systems and features are up and running at this time. We will be monitoring and posting here progress as we receive information from our provider.
- monitoring Jun 10, 2025, 09:07 PM UTC
Company & Location merging appears to be working again and we are currently monitoring the upstream provider issue. All other systems and features are up and running at this time. We will be monitoring and posting here progress as we receive information from our provider. Here is a link with additional details from our upstream provider: https://status.heroku.com/incidents/2822
- resolved Jun 11, 2025, 01:31 PM UTC
We have been monitoring the issue and our upstream provider has resolved the issue.