CyberFOX experienced a minor incident on June 24, 2025 affecting Cloud Services and Password Boss Portal and 1 more component, lasting 6d 2h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jun 24, 2025, 10:00 PM UTC
We identified another issue after we deployed a fix in the previous incident (https://status.cyberfox.com/incidents/rwzy92rss5fh) We apologize for any inconvenience this may cause and assure you that our team is working diligently to minimize the impact on your user experience.
- monitoring Jun 24, 2025, 11:42 PM UTC
The issue affecting accounts has been resolved with a temporary patch, and systems are currently stable. A permanent solution is in development, and progress is being actively monitored. > In the meantime, please avoid using the recycle bin recovery feature for secure items. A further update will be shared once the permanent fix is deployed.
- resolved Jul 01, 2025, 12:33 AM UTC
An update has been deployed that should resolve this issue.