CyberFOX experienced a minor incident on February 2, 2026 affecting Reporting, lasting 29d 17h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Feb 02, 2026, 10:50 PM UTC
We’re aware that some customers are experiencing delays with their reports. We’re currently performing a database schema upgrade as part of an ongoing data migration, which may take some time to complete. During this process, some data may appear temporarily missing and reports may be slower than usual. We expect performance to normalize shortly as the migration progresses, and we appreciate your patience while we complete this work. DNS resolver performance is not impacted under any circumstances, as this maintenance is strictly limited to reporting and report ingestion from an isolated queueing pipeline that is fully independent of the resolver subsystem.
- resolved Mar 04, 2026, 04:48 PM UTC
This incident has been resolved.