CyberArk Identity Cloud incident

CyberArk Identity Advisory - Pod1004

Minor Resolved View vendor source →

CyberArk Identity Cloud experienced a minor incident on June 12, 2023 affecting pod1004 US East, lasting 4h 29m. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2023, 01:17 PM UTC
Resolved
Jun 12, 2023, 05:46 PM UTC
Duration
4h 29m
Detected by Pingoru
Jun 12, 2023, 01:17 PM UTC

Affected components

pod1004 US East

Update timeline

  1. investigating Jun 12, 2023, 01:17 PM UTC

    Customers on pod1004 may experience slowness or failure when logging into or loading the Identity console. We are currently investigating this issue.

  2. investigating Jun 12, 2023, 02:41 PM UTC

    We are continuing to investigate the issue and will provide further updates as the situation develops Next Update: 1 hour or upon earlier status change

  3. identified Jun 12, 2023, 03:50 PM UTC

    We have implemented compensating measures to mitigate any issues customers may have been experiencing and we will continue to monitor the situation. Next Update: 1 hour or upon earlier status change

  4. resolved Jun 12, 2023, 05:46 PM UTC

    This incident has been resolved.