CyberArk Identity Cloud incident

CyberArk Identity Advisory - Browser Extension

Minor Resolved View vendor source →

CyberArk Identity Cloud experienced a minor incident on March 29, 2024 affecting pod1001 US East and pod1201 EMEA and 1 more component, lasting 2h 25m. The incident has been resolved; the full update timeline is below.

Started
Mar 29, 2024, 04:59 PM UTC
Resolved
Mar 29, 2024, 07:24 PM UTC
Duration
2h 25m
Detected by Pingoru
Mar 29, 2024, 04:59 PM UTC

Affected components

pod1001 US Eastpod1201 EMEApod1301 APACpod1302 APACpod1002 US Eastpod3201 EMEApod1303 APACpod1003 US Eastpod1202 EMEApod1004 US East

Update timeline

  1. investigating Mar 29, 2024, 04:59 PM UTC

    CyberArk Identity team has identified an issue with the browser extension which is currently under investigation. Next Update: 30 minutes or upon earlier status change

  2. identified Mar 29, 2024, 05:45 PM UTC

    We are continuing to investigate the issue, we have identified an issue and are working to resolve at this time.

  3. identified Mar 29, 2024, 06:16 PM UTC

    We are starting to resolve the issue and will update the status of each of the pod's as they become operational.

  4. identified Mar 29, 2024, 06:23 PM UTC

    Updating the status of the pod's as they become operational.

  5. monitoring Mar 29, 2024, 06:52 PM UTC

    All pods have been resolved at this time. We will continue monitoring for the next 30 minutes and if no issues are seen the incident will be closed out.

  6. resolved Mar 29, 2024, 07:24 PM UTC

    The issue with the browser extension errors is now resolved. Sorry for any disruption this caused and thank you for your patience while we worked to resolve it.