CyberArk Identity Cloud experienced a minor incident on April 6, 2024 affecting pod1001 US East and pod1201 EMEA and 1 more component, lasting 3h 13m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 06, 2024, 02:22 AM UTC
CyberArk Identity team has identified an issue which is currently under investigation. This may affect login ability. Next Update: 30 minutes or upon earlier status change
- identified Apr 06, 2024, 03:00 AM UTC
We have identified and are rolling out the fix currently. Most of the pods are returning to service.
- monitoring Apr 06, 2024, 03:12 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Apr 06, 2024, 03:55 AM UTC
The fix is looking good, we will continue to monitor for the next 30 minutes and then close the incident if no further issues are seen.
- resolved Apr 06, 2024, 05:35 AM UTC
All services are running in normal conditions. This incident has been resolved.