CyberArk Identity Cloud experienced a minor incident on May 10, 2024 affecting pod1201 EMEA and pod3201 EMEA, lasting 1h 42m. The incident has been resolved; the full update timeline is below.
Affected components
pod1201 EMEApod3201 EMEA
Update timeline
- investigating May 10, 2024, 11:52 AM UTC
Some customers subscribed to the Flows service in the Frankfurt region may experience slowness when attempting to run flows and scheduled flows. Next Update: 60 minutes or upon earlier status change.
- identified May 10, 2024, 12:07 PM UTC
The issue has been identified, and we are working on a resolution. Next Update: 30 minutes or upon earlier status change.
- monitoring May 10, 2024, 01:15 PM UTC
We have identified the cause and a fix has been applied. The application is operating in normal conditions. We are continuing to monitor. Next Update: 30 minutes or upon earlier status change.
- resolved May 10, 2024, 01:34 PM UTC
This incident has been resolved.