CxAlloy experienced a notice incident on August 26, 2021 affecting Photos and File Previews, lasting 30m. The incident has been resolved; the full update timeline is below.
Affected components
Photos and File Previews
Update timeline
- investigating Aug 26, 2021, 03:55 PM UTC
Our upstream provider for rendering images is experiencing an elevated error rate. They are currently investigating the error rates for uncached derivative images. We will update this page as more information is obtained. Previously cached derivatives are not impacted.
- monitoring Aug 26, 2021, 03:58 PM UTC
Imgix has applied mitigations and error rates have recovered to normal levels. We will continue to monitor the problem to make sure the rendering rates have stabilized.
- resolved Aug 26, 2021, 04:26 PM UTC
This incident has been resolved.