Cuseum experienced a major incident on September 22, 2023 affecting CMS / Main App, lasting 4h 20m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Sep 22, 2023, 08:24 PM UTC
We have identified the issue affecting CMS web app. Our team is now working diligently to resolve the issue. We will provide updates on our progress. If you require further information, please don't hesitate to contact our support team.
- monitoring Sep 22, 2023, 11:44 PM UTC
The issues with CMS web app have been addressed and a fix has been implemented. We are now monitoring the situation to ensure that everything is working as expected. We will provide another update once we can confirm the issue is fully resolved. If you have any questions or concerns, please reach out to our support team. Thank you for your patience.
- resolved Sep 23, 2023, 12:44 AM UTC
We are pleased to report that the issue with CMS web app has been resolved. We have confirmed that all systems are operating as expected. If you have any further questions or concerns, please don't hesitate to contact our support team. We apologize for any disruption this incident may have caused and thank you for your patience.