Cuseum experienced a minor incident on September 27, 2023 affecting SMS / Text Messaging, lasting 2h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Sep 27, 2023, 05:28 PM UTC
We have identified the issue affecting SMS Notifications. It appears that the notifications are delayed. Our team is now working diligently to resolve the issue. We will provide updates on our progress. If you require further information, please don't hesitate to contact our support team. We apologize for any disruption this may have caused.
- resolved Sep 27, 2023, 07:28 PM UTC
We are pleased to report that the issue with SMS Notifications has been resolved. We have confirmed that all systems are operating as expected. If you have any further questions or concerns, please don't hesitate to contact our support team. We apologize for any disruption this incident may have caused and thank you for your patience.