Cuseum experienced a minor incident on March 29, 2024 affecting Fetch API and Generation API and 1 more component, lasting 1h 45m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Mar 29, 2024, 03:21 PM UTC
We are experiencing some delays in processing cards. We are working as fast as possible to resolve this situation and will provide updates on our progress. We apologize for any disruption this may have caused.
- monitoring Mar 29, 2024, 03:40 PM UTC
We are glad to let you know that a fix was implemented and system is working on the pending processes. In addition, we are monitoring to ensure that everything is working as usual. Thanks for comprehension on this matter!
- resolved Mar 29, 2024, 05:07 PM UTC
We are pleased to report that the issue with Digital Membership has been resolved. We have confirmed that all systems are operating as expected. If you have any further questions or concerns, please don't hesitate to contact our support team. We apologize for any disruption this incident may have caused and thank you for your patience.